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Privacy Policy

1. Information We Collect

Personal Information

When you use LineLocker, we collect the following personal information:

  • Email address (required for account creation and communication)
  • Payment information (processed securely through Stripe)
  • Account preferences and settings
  • Support communications and feedback

Technical Information

We automatically collect certain technical information when you use our service:

  • IP address and location data
  • Device information and browser type
  • Usage patterns and service interaction data
  • Error logs and performance metrics

2. How We Use Your Information

We use your information to:

  • Provide and maintain the LineLocker service
  • Process payments and manage subscriptions
  • Send important service notifications and updates
  • Provide customer support and respond to inquiries
  • Improve our service through analytics and user feedback
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

Service Providers

We share information with trusted service providers who assist us in operating our service:

  • Stripe (payment processing)
  • Google Firebase (hosting and database)
  • Email service providers (for service notifications)

Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Legal process or court orders
  • Government requests
  • Protection of our rights and property
  • Prevention of fraud or illegal activities

4. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security audits and monitoring
  • Access controls and authentication requirements
  • Secure payment processing through Stripe
  • Regular software updates and security patches

However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide the service to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records

Account data is typically retained for 3 years after account closure, unless legally required to retain longer.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Restriction: Request limitation of processing
  • Objection: Object to processing based on legitimate interests

To exercise these rights, contact us at privacy@linelocker.com

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Analyze usage patterns and improve our service
  • Provide security features
  • Remember your settings

You can control cookies through your browser settings, but some functionality may be limited if you disable cookies.

8. Third-Party Services

Our service integrates with third-party services that have their own privacy policies:

  • Stripe: Payment processing (see Stripe's Privacy Policy)
  • Google Firebase: Hosting and database (see Google's Privacy Policy)

We encourage you to review the privacy policies of these third-party services.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Certification schemes

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to registered users
  • Updating the "Last Updated" date

Your continued use of the service after changes become effective constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@linelocker.com

For data protection inquiries: dpo@linelocker.com

Support: support@linelocker.com

Last Updated: January 2025